On my 30th birthday, I wanted to do something special. I have always wanted to do the high tea at the Grand Floridian and thought this would be the perfect opportunity to do so. I planned a 2 p.m. tea, so that we had 1 1/2 hours before our spa appointment at the Grand Floridian spa at 3:30. I thought this would give us plenty of time. It’s only tea right?! Well, this turned out to be a disastrous affair, with rude waitstaff and rude guests and completely unprepared chefs. Previously, Chef Jeff Bliss had called me and arranged to make some salads and some desserts. Ah, too bad this didn’t come to fruition. I believe there was some misscommunication because when we arrived, the waitresses said they thought I had food with my name on in it their fridge and later the chef (not Jeff Bliss) came out and totally ignored me and took forever (like 30+ minutes) to bring me a scoop of tuna and egg salad. I asked for no GF bread (because I was avoiding yeast) and I got bread (which I was told did have yeast in it).
To begin with, we were seated next to some really rude guests. They were very snooty and rude to everyone. This made my mom and I feel very uncomfortable (and I’m not usually bugged by people, rude or otherwise). The waitress was a bit curt. I ordered the Princess Breakfast tea which was strawberry vanilla rooibos. YUM! I was going to buy this, but didn’t get the chance. The chef arrived and I explained that Jeff Bliss had spoken to me and made arrangements. Like I said, 30+ minutes later I got my food. My mom was already done with her sandwiches and scone.
Overall, I give this a big fat 5 out of 10. Mostly because of the bad service and lack of accommodation. I’d have let the accommodation part go if it wasn’t for the big deal they made about it prior to me arriving. Disappointing and something I probably won’t do again. Thankfully, California Grill made up for this tea when I went there for dinner.